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Payment Related
- Which forms of payment are accepted?
- Can I pay any outstanding balance in another currency aside from AED?
- What is Tourism Dirham Fee (TDF)?
- Can I pay cheques to guarantee a long term stay?
- Does the reservation fee include the payment for electricity, water, internet and A/C?
- Is the Tourism Dirham Fee applicable to specific nationality / occupation?
- Do you require a Security Deposit?
- If applicable, when should I pay the Security Deposit and what are the methods of payment?
- What is Security Deposit Refund Timeline - Paid via Debit/Credit Card (POS Machine/Online Payment tool “Charged Transaction”)?
- Why must I provide my card information?
- How can I get an invoice?
- I made a reservation using a credit card that is no longer valid. What should I to do?
- What differs a real charge on my credit card from a pre-authorization?
- If my card has been pre-authorized, how will I find out?
- When do I have to pay for my booking?
- What is the Security Deposit Refund Timeline - Paid via Cash?
- Can we expedite an authorization void or refund?
- What is the Cancellation Refund Policy?
- What is the compensation discount during stay due to unexpected inconvenience?
- Can Russians pay via Russian Cards?
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